With the help of payment terminals, we can pay for a huge number of services - utility bills, fines and taxes and transfer funds to an account or to a bank card number. The document confirming payment is a check issued by the terminal. You can see the following information in the check: beneficiary's name, payment amount, date, time of payment and other data.
How to get your funds back
Funds are not always credited to an account instantly. Sometimes this will take time. The terms for crediting funds by details range from several minutes to several days. If the terminal has issued a check, and the operation has not yet been completed, it is possible that it is being processed and the funds have not yet been credited. Then there is still a chance to return them to you in case of an error. After enrollment, it is quite difficult to do this.
If funds were deposited into the terminal by mistake, you can return them by calling the hotline. Usually they are indicated on the check issued by the terminal or on the terminal itself. Proving something is easier if you have a receipt.
The support service needs to provide the following information: terminal location, time and details of your payment. Sometimes a support request is not enough and you need to visit the terminal owner's office to write a written statement. But it is quite difficult to prove something without having a check on hand.
Is it possible to return the loan funds
If a mistake was made when paying for the loan, it is difficult to prove something. In any case, find your loan in the terminal payments archive. The archive contains the entire list of loans that you paid using this terminal. But considering the flow of customers who use the payment terminal on a daily basis, the search for this data can take time. If you used the services of a bank terminal, the task is simplified for you. You can contact your bank branch or call your bank's support line.
How to get a receipt in the terminal
Sometimes a situation may arise when a receipt is thrown away, or the terminal simply did not give it to you due to a system failure, or for the most trivial reason - it ran out of paper for printing a receipt. Few people know that you can print a check even a few days after the operation. First, go back to your terminal and use the mobile with which you identified in the system earlier. Find the section Payment for services, and then the Subscribers tab (in different terminals it can be called differently, for example, Subscriber's Assistant, or Clients). Find the Check payments tab, and then the Payment details field. Enter your details, including the date and time of payment, and receive a new paper check to serve
